Welcome to VÍTOR GANCHINHO – ILUMINA, LDA.
We are a Portuguese company that has been selling high-quality Philips lighting products since 1993.
The Solutions provided brings light and comfort to every space, enhancing each one and creating unique lighting experiences.
Our team is experienced and understands the needs of a wide range of industries.
We have efficient administrative and logistical processes, as well as a high stock capacity, which allow us to offer competitively priced solutions with fast delivery times.
Our company is certified in the ISO 9001 (Quality), ISO 14001 (Environment) and ISO 45001 (Occupational Health and Safety) quality standards, which guarantee that we use the most appropriate work methodologies.
ILUMINA exists to provide lighting solutions tailored to each need, based on the following principles of action:
– Compliance with the law, collective regulatory instruments and applicable regulations;
– Respect for internationally recognized conventions and declarations;
– Principle of precaution;
– Recognition of the right of stakeholders to be heard and the organization’s duty to respond;
– Recognition and integration of environmental aspects;
– Risk control and direct and indirect aspects of the organization’s social responsibility in the ‘Integrated Management System’, taking into account the entire life cycle of its products.
– Prevention of pollution at the source.
– Transparent actions, sharing of information and open behavior;
– Taking responsibility for the organization’s actions and omissions and providing accountability for the conduct in response to the legitimate concerns of stakeholders;
– No regression, that is, not using the provisions of the Standards (NP EN ISO 9001:2015, NP EN ISO 14001:2015, NP ISO 45001:2019) as a basis for reducing the levels of performance already achieved by the organization;
– To promote management motivation as a vector of business innovation of a family-responsible company, and to provide its human capital, a significant stakeholder, with exceptional working conditions.
Our vision is to be recognized as a model organization through innovation focused on customer motivation management, our human capital, and our suppliers, without compromising the excellence of the commercial service we provide and the values we subscribe to.
The ‘Integrated Management System’ is framed in the following company values:
– Absolute respect for legality, preservation of suitability and transparency throughout the business chain;
– Provision of the commercial service and technical support best suited to the client’s purposes, maintaining the largest stock available in the Iberian Peninsula and with cutting-edge products;
– Strict compliance with contractual commitments with employees, suppliers and customers, as a statement of competence and business ethics;
– Respect for the environment, for the preservation of natural resources and creation of conditions for sustainable development within the scope of ILUMINA;
– Promoting the health, safety and well-being of employees, as well as promoting the safety of suppliers and customers within the organization’s facilities;
– Contribute in its area of influence to the promotion of knowledge, behavior and attitudes aimed at optimizing the management of lighting resources from an environmentally positive perspective;
– Attracting, retaining, training and motivating human capital in a favorable environment for the use of both their technical skills and their capacities to contribute to the global innovation effort.
\ Our vocation
We are a Portuguese companie that sell high quality lamps and lighting items. We provide solutions that bring light and comfort to all environments, enhancing each space and creating unique lighting experiences.
We have an experienced team, knowledgeable about the needs of the most diverse sectors of activity, supported by innovative and efficient logistics processes that allow us to present attractive solutions to our customers, at competitive prices, in the shortest delivery time.
The Organization aims to be a benchmark of dignity, modernity, competence, business ethics and efficiency in the field of lighting.
\ Quality, environment and safety and health at work
ILUMINA promote aspects related to the health and safety of their employees and environmental management and awareness, underlying the activities they carry out in the field of sales of lamps and other lighting equipment.
The Organization promotes the concept of a family-responsible company and provides its human capital with exceptional working conditions, recognized as benefits by its employees.
The Organization develops and maintains a management system based on a policy based on the concepts of quality, environment and occupational health and safety, structured and developed in the context of continuous improvement cycles.
\ Appointments
ILUMINA assumes the following commitments:
– Promote continuous improvement in the quality of commercial service and associated management systems;
– Enhance the appreciation and involvement of interested parties in the activities they develop, with galvanizing management of joint work towards commercial sustainability and quality of life in the work context;
– Make employees aware of the risks associated with their individual activities and obligations;
– Provide safe and healthy working conditions to prevent work-related injuries and health problems;
– Make a commitment to consultation and participation of workers;
– Comply with legal requirements and other subscribed requirements in addition to legal ones;
– Protect the environment, including preventing pollution;
– Strictly comply with contractual commitments with employees, suppliers and customers, as an affirmation of its competence, transparent performance and business ethics.
This Policy is periodically reviewed to verify its adequacy and to serve as a framework for defining the objectives of the Integrated Management System.